Up until Friday of race week will call is located at the Main Ticket Office, Located inside the administration building (three story building that says tickets/gift shop at the top)
General Hours of Operation:
- Monday through Friday 8am – 5pm
- Saturday 9am - 5pm
- Sunday 11am - 5pm
Starting THURSDAY of race week will call is at our Satellite Ticket Office: Located directly behind the administration building, small white building
Hours of Operation (located at the Satellite Ticket Office):
- Thursday, March 7 8am - 5pm
- Friday, March 8 8am - 6pm
- Saturday, March 9 8am - 5pm
- Sunday, March 10 7am - 2pm
Credential Office is located off of Las Vegas Blvd. at Entry 2. We strongly suggest driving to this location before parking for the event. A free credential shuttle is provided for those that have already parked on property; pick up location is outside of the Administration Building. Look for large Credential shuttle sign.
Questions concerning will call should be directed to Ticket Services.
- Call us at 800-644-4444
- Email us at

- Instant chat with us by selecting the instant chat feature on our website
Customers should bring the following when coming to will call:
- Picture ID Account
- Confirmation Number
- Credit Card used to purchase
If tickets are being left for you by someone or by an organization please have a way to contact them in case there is an issue.
Credentials and Will Call are not in close proximity to each other. Please make sure you know which location your items will be left at.
LVMS does accept but is not responsible for third party will call.
There are no refunds for unclaimed will call tickets for any event.
Tickets can be left at Will Call starting 10 days out from the first event day. Prior to this time tickets are mailed to address on account unless otherwise noted. If you need your tickets to be left at will call prior to this time please contact Ticket Services at 800-644-4444 for assistance.
Print your tickets from the comfort of your home with our Print-At-Home option for gate admission tickets (excludes Suite, Clubhouse and any other specialty event pass). For additional information on Print-A-Home please contact Ticket Services at 800-644-4444 or log on to your account at lvms.com to see if this option is available to you. (minimal Ticketmaster service fee)