Ticket Operations Manager - Las Vegas Motor Speedway

Position: Ticket Operations Manager
Reports To: Director of Ticket Services
Position Overview: The Ticket Operations Manager will be responsible for the programming of all events in the ticket system and the maintenance of those events and related duties to ensure a high quality ticket operation.

Position Responsibilities:
• Event creation, manifest building, pricing and management of all aspects related to enabling an event for on sale both internally and externally through various channels.

• Prepare all events and account renewals year over year and generate all invoices

• Manage payment plan process and batch related duties including processing payments

• Create and manage invoice and ticket templates

• Responsible for all phases of ticket printing including print files and mail orders.

• Set up laptops and ticket printers for event day operations of various track events.

• Manage all events as sold on internet, associated links, copy points and promotions.

• Work with Ticketmaster to build and sell tickets for all events on ticketmaster.com

• Utilize all programs including Archtics, AM Client Tools, TM One, Account Manager, Dimension CRM, Uphoria App and related programs to ensure an efficient and fluid operation with minimal issues

• Management of FanUser and barcoding procedures, loading scanners and trouble-shooting scan issues during events

• Provide support to Sales & Marketing and servicing their needs as requested including assembly of clubhouse and suite packages, trade and contractual orders as well as all company comp requests

• Inventory management of all ticket stock, wristbands and related merchandise

• Assist with customer service and related issues ensuring highest level of satisfaction

• Assist in SMI ticket related meetings, reporting needs and correspondence

• Assist with all financial reports and event settlements

• Assist in other duties as assigned by the Director of Ticket Services

• College degree and at least 3 years of experience in box office operations

• Knowledge and proficiency with Archtics Ticket System and all related TM Software products

• Excellent time management, organization and customer service skills

• Ability to respond quickly and effectively to changing trends and circumstances

• Ability to work irregular and long work hours, weekends

• Self-motivated with positive attitude and ability to work in a team environment

• Knowledge of and interest in NASCAR and/or motorsports industry a plus but not necessary

Salary to commensurate with experience. Send resume and cover letter to ticketjobs@lvms.com

Las Vegas Motor Speedway is a wholly-owned subsidiary of Speedway Motorsports, a leading marketer and promoter of motorsports entertainment in the United States. For more information visit www.speedwaymotorsports.com.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you knowledgeable in Archtics?
2. Do you know how to properly use TM360, Account Manager and Access Manager?
3. Did you send your resume to ticketjobs@lvms.com?

Credential Sales-Part Time Week Days

Las Vegas Motor Speedway's Ticketing Department is looking for Credential Sales personnel to join our team.


  • Assist racers/crew in purchasing credentials using the Ticketmaster Archtics system for a variety of events and answering event-related questions
  • Event-related position with weekly hours driven by event schedule

We Require:

  • Strong customer service skills
  • Excellent Computer skills
  • Bilingual (English/Spanish) (not required but a plus)
  • Must be able to work evening and weekday hours
  • Cash handling experience
  • Organize all daily paperwork and correctly balance
  • Ability to multi-task
  • Enthusiastic Attitude, Self-Motivator and Outgoing Personality
  • Must have a valid driver's license and pass all security and background checks
  • Knowledge of the Ticketmaster Archtics system a plus

Rate of Pay:    Based on experience and skill level

Working Conditions/Special Physical Requirements:

  • Ability to work long hours and weekends when needed
  • Exposed to hot/cold weather conditions

To apply please e-mail resume to clopez@lvms.com or stop by Las Vegas Motor Speedway (Front Desk) during normal business hours to fill out an application. No phone calls please.

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